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FREE SHIPPING USA : Each order will be processed within 48 to 72 hours after your order is placed. Feel free to reach out to a Sawyer Twain representative if you have any questions.
Contact us:
Sawyer Twain
844-278-5350
sales@sawyertwain.com"
Processing & Shipping Time
All in stock tables ship within 48-72 hours. Once shipped, please allow 1-2 weeks for arrival to the installer. A representative will reach out if your selected product has a longer lead time. You’ll be provided with your tracking number once we confirm pickup by the freight carrier. Orders without white-glove installation are shipped with FREE curbside freight delivery. All freight items are fully insured. The carrier will contact you to schedule a convenient drop off time.
Please read how to accept your curbside freight shipment.
What is White Glove Installation?
Your product ships directly to certified billiards technicians in your area. A representative with Sawyer Twain will reach out to you to begin to coordinate the delivery and professional installation of your pool table after production has been completed and your items are ready to ship. Once shipped, please allow 1-2 weeks for arrival to the installer. Installation appointments will be made directly with your local installation company. This is subject to change during the holiday season and other busy periods.
Please read how to accept your curbside freight shipment.
What is Pro Installation?
If you elect to have professional installation, your item will be delivered via curbside freight. Following the delivery, an installer will come to your home to complete the setup. Upon arrival, the installers will unbox everything and ask you which room you would like your new table to be set up in. Please note, all contact information is shared while your item is in transit.
Lifetime Warranty on frame and housing
Lifetime Warranty on cooking grates, burners and valves
One year warranty on all other parts, components and electrical
Summerset Professional Grills Warranty is valid for original purchasers at the original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or nonresidential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.SummersetGrills.com. Please be advised – all display
models are sold “as is” and the warranty covers the following items only: main burners (lifetime), grates (lifetime), burner covers (1 year). All warranties are subject to the review and approval of the manufacturer.
WARRANTY NOTE
The Summerset Lifetime Warranty provides protection against rust through of parts that render the product inoperative. It does not cover occasional surface rust or staining due to environmental conditions.